THE PROCESS OF MAKING PAYMENT FOR ALL OUR PRODUCTS AND SERVICES VIA OUR WEBSITE
As you proceed to make payment on the check-out page of our website, you will be prompted to provide the name(s) of the Guest(s) who will be attending the match in the stadium, and who also will check into the hotel room, and obtain local flight tickets that are needed to fly from one game venue city to another.
Please enter the name(s) in the text box that is labelled "ADDITIONAL GUEST INFORMATION", and let us know your preferred 1st, 2nd, 3rd or 4th choice hotel property names in the same text box "ADDITIONAL GUEST INFORMATION", so we can be able to purchase your 2026 FIFA World Cup Ticket(s) in the actual name of the person(s) attending the match, and also book your hotel room in the name of your GUEST(S), and in the order of preference.
Due to a high demand for hotel rooms and passenger seats on the local flights, we are making all reservations according to our principle of first come first serve.
A confirmation of payment email letter will be sent instantly to the purchaser as soon as the transaction is completed on our secure website: https://www.hotelsandsportspackages.com; Hotel room booking, and flight ticket reservation will be made by us 72 hours from the time of purchase, and a hotel room booking confirmation number, and flight ticket reservation number will be sent via email to the purchaser.
We will send to the purchaser a second email which will also contain the detail flight ticket route itinerary, hotel room reservation number, hotel property photos and address, and hotel front- desk / receptionist phone number for verification.
Flight Tickets.
Flight tickets are included only in our 3 Game Packages.
Team Specific Fight Tickets Only
Team specific flight tickets only, are available for purchase for those who may have already purchased their Match Tickets and Hotel rooms.
With the exception of our pre-arranged National Team specific 3 Games Packages, we do not include flight tickets in all other pre-arranged world cup packages, due to the fact that sports fans and tourists alike do change their departure and return dates for a lot of reasons, and the following are just a few of the reasons why it is not feasible:
In previous world cups, most fans and tourists who purchased their match tickets early, did not know when to depart from their home base or city of departure until just a few weeks before their first game in the host country; therefore those who had paid for their flight tickets several months prior to their departure dates had to pay airlines and travel agents tremendous fees for either cancelling or re-booking their flights; and more than likely rebooking a flight begs for a flexible departure and arrival dates, because of lack of coordination with all other activities, such as connecting flights, hotel check-in date, local special interest tours in the cities of the game venues.
Rebooking Paid Flight Ticket Reservation:
Our customers may contact us to rebook their flight tickets: meaning you may change flight scheduled times, or departure and return dates, for a reservation change fee that will be shown on the flight itinerary.
Hotels and Sports Packages' customer's payment gateways:
(1) Website Payment
You may go on our website and make payment, and you will receive an immediate confirmation message in regards payment made; otherwise other forms of messages indicating that the transaction did not go through: in which case you may call us on our toll free number 800-484-7071, to speak directly to anyone of our office workers who will be delighted to help you with your purchase.
(2) Point of Sale Payment
You may fill out our Credit Card Authorization Form we will send to you via email, fax, or mail, and send completed form back to us.
And we will take the charge that you have authorized on the Credit Card Authorization Form.
Customers using Authorization Form have to send to us the following:
(a) Completed Credit Card Authorization Form.
(b) Purchase Order payment receipt or available information.
(c) A copy each of the front and back sides of Purchaser's Credit Card, Debit Card, or pre-paid Card.
(d) A copy of Purchaser's Valid driver's license, valid State ID, or valid National passport.
(3) We will send to your email, Hotels and Sports Packages' Bank or Merchant invoice, and you can safely make the payment by yourself on your email.
Upon successful processing of your payment we will then proceed and book or issue all the items you have paid for within 72 hours of receiving your payment.
Indemnity in favor of our Credit or Debit Card processing Companies and their affiliates.
Hotels and Sports packages hereby states that we are responsible for all our customers credit card oversights, delays in payments, errors, mistakes, all unresolved issues, and refund delays, concerning all our credit, debit, and prepaid card handling and processing fees in favour of our merchant companies and their affiliates.
And please know that by continuing to browse and make purchases of one or more items, you as a visitor and potential customer agree to all the aspects of the terms and conditions of Hotels and Sports packages: and by placing your order, and making purchase of any of the services Hotels and Sports packages have published on our website, you have given us your due consent and authorization for our company "Hotels and Sports packages" to begin the process of procuring the products or service products that you have paid for.
Match Ticket Notification:
Now as soon as our company receives customer's payment for our company products we will initiate the match ticket application process within 72 hours on our customer's behalf, and the purchaser will be notified via the email address that was used to make the payment on our website, with the full detail of the designated applicant(s) successful application for match tickets, with the stadium seats assigned, and also with the proof of payment of designated applicant(s) world cup match tickets.
IMPORTANT INFORMATION ABOUT FIFA WORLD CUP 2026 WORLD CUP TICKETS
FIFA Ticketing Center requires the purchaser of the Stadium Tickets to provide a phisical address, an email address, and a Smart Phone number that will be used by purchaser to download "FIFA app": All successful applicants will receive their FIFA World Cup 2026 Tickets as "Mobile Tickets" via the tournament app (FIFA app), closer to the event. You as the Purchaser will receive an email from FIFA Ticketing Center with further instructions regarding when stadium match tickets(s) you have already purchased will be seen on FIFA app.
You are required to go to the stadium with your Smart Phone and show your "Mobile Ticket" at the Gate of the Stadium in order to be allowed by FIFA Gate Officials into the Stadium.
Your Mobile Ticket(s) will not be sent via email, cannot be downloaded as document, and are different from e-tickets. Screenshots or photos of your ticket(s) will not be accepted for stadium entry.
You can download FIFA app by visiting the App Store for Apple or Google Play for Google.
An applicant is allowed to purchase up to 4 tickets per match per day, and a total of forty (40) match tickets for the entire tournament per household.
In order to comply with FIFA's requirement, all applicants purchasing FIFA World Cup 2026 stadium match tickets will be prompted on Hotels and Sports Packages website's check-out page to provide the name of the main Applicant and any other member of the household, the purchaser's address and smart phone number, which will be entered in our text box ÄDDITIONAL GUEST INFORMATION, before the purchaser can proceed to make payment. This is very important so we can be able to purchase each person's 2026 FIFA World Cup ticket.
IMPORTANT INFORMATION AFTER PAYMENT IS MADE ON OUR WEBSITE:
A Confirmation of payment email letter will be sent instantly to the purchaser as soon as the transaction is completed on our secure website https://www.hotelsandsportspackages.com, and the match ticket(s) will be purchased by us 72 hours from the time our company receives the payment.
Hotels and Sports Packages will send to the purchaser a second email which will contain proof of purchase of match ticket(s) from FIFA's Ticketing Center, FIFA's Hospitality, or one of FIFA's appointed 2026 World Cup Tour Package Companies.
Stadium Match ticket holders who already procured their match ticket seats by applying directly to FIFA ticket center, and FIFA hospitality ticket center for the 2026 world cup match tickets, may purchase hotel rooms and flight tickets from our company.
Forms of payment we receive are as per the forms of payment which you see on check-out: Square, and the following digital wallet payment companies, such as Google pay, Paypal, Apple pay, Amazon, and Venmo.
Instructions For Payment of Our Company Products via Telephone or Fax
The option of payment over the Phone, or via Fax requires that the person making the payment make photocopies of one of the following forms of identification documents:
** driver's license.
** National passport.
** State I.D. Card.
The person making payment will have to make photocopies of the front and back sides of the Credit or Debit Card that is being used for payment.
And all the relevant copies, along with the completed and signed authorization form are to be sent by the card holder to hotels and sports packages.
The proof of identification and authorization is required by our merchant companies before the payment for the services we provide our customers are approved.
And this is an additional security measure devised by the credit card processing merchants against fraud.
GUARANTEE
Hotels and Sports Packages hereby states that we guarantee all our product prices which have been paid for by our customers, shoppers, and visitors. Prior to purchase, Hotels and Sports Packages reserve the right to change our products and service prices at any time.
INDEMNITY:
Indemnity in favor of our Credit, debit, prepaid, or secured card processing Companies and their affiliates.
Hotels and sports packages hereby state that we are responsible for all our customers credit, debit, prepaid, secured card oversights, delays in payments, errors, mistakes, all unresolved issues, and refund delays.
Hotels and Sports services now states that all our credit, debit, prepaid, or secured cards handling and processing merchant companies and their affiliates are not responsible for all our customers credit card oversights, delays in payments, errors, mistakes, all unresolved issues, and refund delays.
For all inquiries concerning our products please call us at 800-484-7071, or contact our customer service department: